$20 FEE FOR RESCHEDULE AND CANCEL LAST MINUTES , WE REQUIRE TO DO BEFORE 24HOUR
If you booking less than 24 hour , please make sure you can come before book appointment , you cannot cancel or reschedule.
Missed appointments (NO SHOWS) will charge $20 NEXT VISIT , NO SHOW 2 TIME NO FUTURE APPOINTMENT
More than 15 minutes late to your appointment, we cannot guarantee full satisfaction of your result. Clients arriving more than 15 minutes late will most likely be rescheduled and charged the full service amount. It is treated like a NO SHOW. We need to accommodate others who appointment follows yours.
CONFIRMATION TEXT/EMAILS
As a courtesy, we will text/email and to remind you of your appointment.
Customers receive confirmations and reminders regarding their appointments. (2 days prtior to appointment
If a customer hasn't confirmed by the time a reminder is scheduled,
We will resend the confirm request within the reminder message. (1 day prior to appointment )
We will call to comfirm appointment (at morning the day appointment )
WE WILL CANCELED YOUR APPOINTMENT IF YOU NOT COMFIRM
AGE RESTRICTIONS
Our minimum age requirement for services is 18 years of age. 16 and younger may also receive services with a parent/guardian.
WE DO WORK ON OTHER SALONS LASHES
At K&V Lash Studio we pride ourselves on providing the highest quality of products to our clients.
We cannot guarantee full satisfaction of your result if you come from another Salon .
PRICING POLICY
All prices are subject to change. All product purchases are final; no exchanges or refunds.
Please understand that it is your responsibility to remember your appointment dates and times to avoid late arrivals, missed appointments and cancellation fees.
BEFORE YOUR APPOINTMENT
- On your first visit to our studio, we ask that you arrive 15 minutes prior to your schedule appointment to allow for registration and initial consultation.
- On return visits to our studio, we ask you to arrive 5 minutes prior to your schedule appointment.
- If you are wearing makeup we ask you to arrive 10 minutes prior to your schedule appointment and ask for cleansing pads. This will avoid any delay in your service.
- Do not wear eye makeup. Makeup close to the eye area must be removed prior to the application process. Use a mild, oil free cleanser. Do not use oil-base makeup remover.
- Do not apply face cream or sunblock in the eye area. The oil found in many moisturizers prevents eyelash bond from bonding to the natural lash and reduces the longevity of your extensions.
- Do not have mascara on. Any residue of makeup will prevent proper application of the extensions.
- Do not curl your lashes before your appointment. Extensions will not adhere to crimped lashes.
- Please silence your phone while extensions are being applied. Talking while in your in service can be difficult for your extensionist, lash application requires precision. Feel free to relax and take a nap. Lash naps are the best!
Thank you for viewing our policies and supporting us here at K&V Lash Studio !
K&V Lash Studio 6825 Stockton blvd ste 245-250 Sacramento CA 95823 Phone : 916.99999.79
